I'm in @theconversation.com this week sharing findings from RentTech research that @chandnigupta.bsky.social and I worked on together for @cprc-research.bsky.social Dark patterns, vague privacy policies, dodgy personality quizzes + reward programs are just some of the things renters deal with!
Personality tests, dodgy reward programs, AI bots: how rent tech platforms make renting a ‘dehumanising’ experience
Rent tech is an unavoidable part of modern renting – and renters have little control over what data they have to give up and what happens to it afterwards.
theconversation.com