Have you gotten a little obsessive about how many miles per gallon you're getting given gas prices? Or have you become a hypermiler? Tell me about it for a @businessinsider.com story. Message me or email me at estewart@insider.com.
emily stewart
@emilystewart.bsky.social
words and jokes on the internet, largely about money, for business insider
I talked to some customer service ladies about what it's like to get AI calls. I know customers think they're getting back at companies when they use AI to call in but also there's another person on the line being like oh God now the robot is mad at me. www.businessinsider.com/ai-agents-cu...
People are sending AI bots to sit on hold, cancel subscriptions, and fight customer-service battles for them
People are using AI to call customer service, negotiate bills, or cancel subscriptions. Companies are working out how to handle these bot callers.
businessinsider.com
I listened to golf guys bitch about each other for a couple of weeks and it was very fun. www.businessinsider.com/golf-popular...
Golf has never been more popular — and golfers have never been more upset
Millions of new golfers have flooded the sport. Old-school players loathe the music, clothes, pace, and culture they brought with them.
businessinsider.com
Blue dot fever is amazing because it means you can go to a bunch of meh-selling shows for cheap. 10/10 recommend. www.businessinsider.com/how-to-find-...
Concert tickets feel impossibly expensive. I changed how I buy them — and found where the bargains are.
Cheap tickets to concerts and sports still exist. You just have to be patient, find the right event, and lower your expectations a bit.
businessinsider.com
Do you have a lot of feelings about the old guard vs. the new guard culture in golf? Newbies who don't know the rules, or traditionalists who get weird over tiny things? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com.
NYC mayor Zohran Mamdani is targeting small issues like junk fees, petty scams, and red tape in a strategy to prove his government can deliver. https://bit.ly/4hFQhgO
Mamdani is sweating New York's small stuff. It's part of a much bigger political bet.
NYC mayor Zohran Mamdani is targeting small issues like junk fees, petty scams, and red tape in a strategy to prove his government can deliver.
businessinsider.com
Zohran Mamdani is doing sewer socialism -- addressing the little things that make life in New York a little more expensive and a little more annoying -- hoping that if people see he's trying on the small stuff, they'll trust him on the big stuff, too. www.businessinsider.com/zohran-mamda...
Mamdani is sweating New York's small stuff. It's part of a much bigger political bet.
NYC mayor Zohran Mamdani is targeting small issues like junk fees, petty scams, and red tape in a strategy to prove his government can deliver.
businessinsider.com
Parents! Are you feeling a little inundated with all the various school- and activity-related apps somehow required to just organize and communicate with schools, teachers, coaches, etc? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com
Weather apps are often wrong AND YET we let them a little bit ruin our lives. And in turn, that little cloud icon of doom is killing small businesses. www.businessinsider.com/weather-apps...
One tiny rain icon is changing how Americans spend their summers — and crushing small businesses
Weather apps are showing rainy forecasts even on sunny days, causing Americans to scrap their summer plans and hurting a lot of small businesses.
businessinsider.com
Fun Fact: I wrote the original Amazon Echo review for Business Insider almost a dozen years ago.
I Bought Echo, Amazon's Voice-Controlled Speaker That Talks To You Like Siri And Plays Music, And I Like It
Echo is a well-engineered appliance, but to call it a "virtual personal assistant" is a little lofty.
businessinsider.com
Are you obsessed with reading reviews before making purchasing decisions? Or feeling some reviews fatigue? Tell me about it for a Business Insider story on the good, bad, and the ugly of online reviews culture. Shoot me an email at estewart@insider.com or message me.
Are you obsessed with reading reviews before making purchasing decisions? Or feeling some reviews fatigue? Tell me about it for a Business Insider story on the good, bad, and the ugly of online reviews culture. Shoot me an email at estewart@insider.com or message me.
For Business Insider, I'm looking to talk to workers about their considerations around "selling out" on the job. Have you turned down a position because it felt ethically a little off? Or do you feel like you've sold out? Email me at estewart@insider.com or message me.
Have you had some sketchy experiences at the dentist? Feel like you're being upsold or getting conflicting advice on what you actually need? Tell me about it for a @BusinessInsider story. Email me at estewart@insider.com.
Do you and your partner have big differences in how you approach rewards cards? One of you loves the game, the other hates it? Loyal to different brands? Haggle over points? Other? Tell me about it for a @BusinessInsider story! Email me at estewart@insider.com.
Are you dealing with a, let's say, interesting intern this summer? Or have you in summers past? Or are you currently an intern and navigating some workplace weirdness? Tell me about it for a Business Insider story! Message me or email me at estewart@insider.com.
you can follow me on business insider and get alerts to my stories and i promise that more often than not it will be worth it and a generally good time www.businessinsider.com/author/emily...
I'm working on a story for Business Insider on grey divorces and what they mean for estate planning and inheritances. I'm looking to speak with families who have dealt with or are dealing with this. If you'd want to chat, please email me at estewart@insider.com or message me.
With all this talk about job displacement due to AI, I hope that @emilystewart.bsky.social is ready to dust off this banger, because it doesn't seem like we're ready to talk about UI yet: www.vox.com/the-goods/20...
Why America’s unemployment system never gets fixed
Layoffs are hitting tech and media. A recession may be looming. What happens to everyone who loses their job?
vox.com
@businessinsider.com's @emilystewart.bsky.social investigated StubHub's use of dynamic pricing: The same tickets, viewed at the same time on the same site by different people, saw a cost variance of +$40. Stubhub just shrugged in response.
A group of us tried to buy the exact same Yankees tickets at the exact same time on StubHub we found a GIANT difference in total prices because of fees — like $30+ a ticket. They say they do it all the time and it's totally random and fine. www.businessinsider.com/stubhub-dyna...
We tried to buy the exact same tickets on StubHub. We got six wildly different prices.
Sports and concert tickets show huge price differences on StubHub, as varying fees confuse buyers and make costs impossible to know.
businessinsider.com
I'm working on a story on gray divorces for Business Insider. If your older parents have divorced or are in the process, or you've separated for your spouse later in life, and would like to speak with me about what that's been like email me at estewart@insider.com or message me.
Have you gotten rid of a premium rewards card (Amex, Chase, etc.)? Or are you considering it? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com.
Have you gotten super into tracking your health and wellness data or getting extra tests to see what's going on in there? Did you used to do this and stopped? Tell me about it for a Business Insider story! Message me or email me at estewart@insider.com.
Are you considering doing some funny business at work around the World Cup so you can catch games? Or planning to take PTO for it? Tell me about it for a Business Insider story. Email me at estewart@insider.com. I know it's sensitive, so I will, you know, be sensitive about it.
Are you being asked to build AI tools at work or use AI in a way that you can tell is designed to eliminate your coworkers? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com.
I'm working on a story for Business Insider on the 2010s-era guys who supposedly had a great idea for an app and where they are now, given vibe coding. If you used to know one of these guys (or used to be one or still are) and want to chat, email me at estewart@insider.com.
This story about resellers is FUN and LIGHT and at a moment when nothing else is I would suggest people give it a read. www.businessinsider.com/resellers-se...
Aggressive resellers are ransacking Goodwill bins and vintage stores. Their finds sell for big money.
The resale boom has turned thrift stores into a $79 billion battle, as resellers hunt for underpriced items to flip online for a big profit.
businessinsider.com
Have you had an experience good, bad, or ugly with an online course? Tell me about it for a Business Insider story. Email me at estewart@insider.com or message me.
with ~ everything ~ going on right now at the airports, with gas prices, etc., might i suggest ... staying home www.businessinsider.com/summer-trave...
Summer travel is getting more expensive and chaotic. More Americans are staying home.
High oil prices and travel uncertainty are stoking anxiety and jeopardizing summer vacation plans. More Americans are opting to stay at home.
businessinsider.com
... Ladies, are you feeling, um, a little less than satisfied with your husband or partner's spending habits? Namely, that they're maybe not so great at searching for deals or doing price comparison? Tell me about it for a Business Insider story! Email me at estewart@insider.com.