emily stewart

@emilystewart.bsky.social

words and jokes on the internet, largely about money, for business insider

I talked to some customer service ladies about what it's like to get AI calls. I know customers think they're getting back at companies when they use AI to call in but also there's another person on the line being like oh God now the robot is mad at me. www.businessinsider.com/ai-agents-cu...

People are sending AI bots to sit on hold, cancel subscriptions, and fight customer-service battles for them

People are using AI to call customer service, negotiate bills, or cancel subscriptions. Companies are working out how to handle these bot callers.

businessinsider.com

Do you have a lot of feelings about the old guard vs. the new guard culture in golf? Newbies who don't know the rules, or traditionalists who get weird over tiny things? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com.

Zohran Mamdani is doing sewer socialism -- addressing the little things that make life in New York a little more expensive and a little more annoying -- hoping that if people see he's trying on the small stuff, they'll trust him on the big stuff, too. www.businessinsider.com/zohran-mamda...

Mamdani is sweating New York's small stuff. It's part of a much bigger political bet.

NYC mayor Zohran Mamdani is targeting small issues like junk fees, petty scams, and red tape in a strategy to prove his government can deliver.

businessinsider.com

Parents! Are you feeling a little inundated with all the various school- and activity-related apps somehow required to just organize and communicate with schools, teachers, coaches, etc? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com

Are you obsessed with reading reviews before making purchasing decisions? Or feeling some reviews fatigue? Tell me about it for a Business Insider story on the good, bad, and the ugly of online reviews culture. Shoot me an email at estewart@insider.com or message me.

For Business Insider, I'm looking to talk to workers about their considerations around "selling out" on the job. Have you turned down a position because it felt ethically a little off? Or do you feel like you've sold out? Email me at estewart@insider.com or message me.

Have you had some sketchy experiences at the dentist? Feel like you're being upsold or getting conflicting advice on what you actually need? Tell me about it for a @BusinessInsider story. Email me at estewart@insider.com.

Do you and your partner have big differences in how you approach rewards cards? One of you loves the game, the other hates it? Loyal to different brands? Haggle over points? Other? Tell me about it for a @BusinessInsider story! Email me at estewart@insider.com.

Are you dealing with a, let's say, interesting intern this summer? Or have you in summers past? Or are you currently an intern and navigating some workplace weirdness? Tell me about it for a Business Insider story! Message me or email me at estewart@insider.com.

I'm working on a story for Business Insider on grey divorces and what they mean for estate planning and inheritances. I'm looking to speak with families who have dealt with or are dealing with this. If you'd want to chat, please email me at estewart@insider.com or message me.

A group of us tried to buy the exact same Yankees tickets at the exact same time on StubHub we found a GIANT difference in total prices because of fees — like $30+ a ticket. They say they do it all the time and it's totally random and fine. www.businessinsider.com/stubhub-dyna...

We tried to buy the exact same tickets on StubHub. We got six wildly different prices.

Sports and concert tickets show huge price differences on StubHub, as varying fees confuse buyers and make costs impossible to know.

businessinsider.com

I'm working on a story on gray divorces for Business Insider. If your older parents have divorced or are in the process, or you've separated for your spouse later in life, and would like to speak with me about what that's been like email me at estewart@insider.com or message me.

Have you gotten super into tracking your health and wellness data or getting extra tests to see what's going on in there? Did you used to do this and stopped? Tell me about it for a Business Insider story! Message me or email me at estewart@insider.com.

Are you considering doing some funny business at work around the World Cup so you can catch games? Or planning to take PTO for it? Tell me about it for a Business Insider story. Email me at estewart@insider.com. I know it's sensitive, so I will, you know, be sensitive about it.

Are you being asked to build AI tools at work or use AI in a way that you can tell is designed to eliminate your coworkers? Tell me about it for a Business Insider story. Message me or email me at estewart@insider.com.

I'm working on a story for Business Insider on the 2010s-era guys who supposedly had a great idea for an app and where they are now, given vibe coding. If you used to know one of these guys (or used to be one or still are) and want to chat, email me at estewart@insider.com.

... Ladies, are you feeling, um, a little less than satisfied with your husband or partner's spending habits? Namely, that they're maybe not so great at searching for deals or doing price comparison? Tell me about it for a Business Insider story! Email me at estewart@insider.com.