Now live in @outseta.com: 👥 User roles and permissions 🧙 Magic Link / Passwordless authentication 📨 Draft emails and knowledge base articles via MCP ❌ Email segmentation by custom cancellation reasons 🔁 Resend any email to a single recipient www.outseta.com/posts/outset...

Outseta Company Update - August 2026 | Outseta

Users roles and permissions and Magic Link authentication highlight our August update. We've also made all core actions in Outseta software possible via our API and MCP server.

outseta.com

What screams “Early Adopter” or “Passionate customer” more: 1. We’re the leading provider of … 2. Hi, I'm Jason, and I built this tool to … Act like who you actually are, to win customers you’re supposed to have.

You’re a little company, now act like one

You’re afraid that looking like being a small company means you’ll lose sales. It’s actually the opposite -- you’re alienating your best customers.

longform.asmartbear.com

I'm going deep sea fishing with an @outseta customer today... 🎣 🐟 🚤 In shark infested waters. 🦈 I promise we made an honest effort to fix all the bugs. If I don't return, my last known location should be right about here.

I've been learning Spanish over the last year and struggling. This morning I met with an @outseta.com customer who has killer traction on his approach to learning Spanish. He just quit his job to go all-in. Check it out—Fluent With Stories. www.fluentwithstories.com

Learn Spanish With Short Stories | Fluent With Stories

Discover the joy of learning Spanish with short stories. Follow along with native audio, English translations, and fun exercises to help you improve!

fluentwithstories.com

A pretty cool milestone today @outseta.com. Our goal was to make all of the core actions that you can take inside our software possible via our API and MCP server. As of today, you or an AI agent can do all of this without leaving your favorite AI assistant. Available now.

Another incredibly beautiful corner of the planet. Montana remains very wild and makes you feel better about the world.

SaaS Founder real talk... Customer 1 tests nothing until minutes before their "launch deadline" and panics. Customer 2 tests everything obsessively (ie: makes 19 subscription changes in 5 mins) and is surprised when they see abnormal behavior. This will never be solved.

Floated 20 miles down the Yellowstone River yesterday. Snapped this pic on the way home. Avoided all bison.

Today's work station.

AI assistants are more powerful when they have deeper context on your business. And AI agents are more useful when they can access the tools that you use to actually run your business.

AI builders need: 1) Easier activation of payments, auth, emails 2) Business tools both humans + agents can drive 3) A single system of record with deep context on customers The things that have always made @outseta.com unique are now what the market is demanding. www.outseta.com/posts/built-...

Built For This Moment | Outseta

A letter from one of our Co-founders on where we're headed—and why the things that have always made Outseta different are now uniquely valuable to AI builders.

outseta.com

An idea that I can't shake... I want to "donate @outseta.com to science." Meaning open it up so talented and well intentioned people can run experiments on the business if they document and publish the results.

Back in the US for the first time in a long time. Spending consecutive weeks in Boston, SoCal, and Montana. Here's the first leg.

Taught my kids to play catch today, nbd.

It's 2026. The most powerful technology ever is in our hands. Getting recommended by AI tools represents the next great frontier in marketing. And the key to it all, distilled but very true, remains getting listed in a bunch of crappy listicles. What a time to be alive.

I made this video to show our less technical customers what a MCP server is. From within Claude I: -Setup a live subscription plan -Create a user account + subscribe the user -Create an email list + add the user Under 4 mins. Never touched @outseta.com. www.youtube.com/watch?v=g7wG...

Outseta MCP - Use Outseta while working in your favorite AI assistant (Claude, Cursor, etc)

YouTube video by Outseta

youtube.com

Starting live experiments with the next version of Outseta's help desk. As with everything we release—extensively testing on our own business first!

If you offer Link as a payment method + want to change the tools you use for payment processing, any customer that paid with Link needs to re-enter their payment information. The payment method ID is not portable, even between Stripe processors. Major downside to offering Link.

What if... For all the talk of "unlocks," the truth is you haven't unlocked much. What if... Instead of tweeting incessantly about AI models, you re-invested that time in adding customer value. What if... The tools have changed, but the game really hasn't. What if?

One of my friends is a Creative Director at a fancy agency focused on brand identity. One of his projects was developing a font for a brand you know. The contract? $1.5M + $400K per year to continue using the font. I think about this when people tell me they can't charge more.

What's with this new breed of tech teaser / hype / "it's coming" videos that tell you absolutely nothing about what's coming?

A key person leaves a tech company + everyone says "that company must be doomed." The story to me is the work environment tech has fostered. It's like being in a marriage where as soon as things get hard (or equity vests), your spouse walks away. Even in beloved companies.

Who makes the best educational (video) content in the @framer.com community?

The Dordogne!

Outseta at night 🌙

We're seeing the rise of usage / outcome based pricing. It's appealing—an almost flawless idea in theory. But it's going to be messy—we're also seeing the rise of the unexpected, massive bill. I bet we see some recoil—many people will want the predictability of a subscription.

"Everyone can build now." OK... let's say I accept this as true. Everyone was already able to market. They just chose not to, let alone do it really well.

An honest question: Can you name anyone in the popular tech media that genuinely holds some sort of standard in terms of who they will and won't platform? Meaning they'll turn down guests who have had financial success, a large audience, notoriety, etc for any sort of reason based on principle.