Klaus Miller

@klausmiller.bsky.social

Assistant Professor of Marketing at HEC Paris and Hi!PARIS Chairholder at HI!PARIS Center for the Study of Data Science and Artificial Intelligence in Business and Society

New working paper out with the Marketing Science Institute: "Engagement vs. Commitment: The Economic Trade-Offs of Polarizing News Content" (with Shunyao Yan). The puzzle: partisan content reliably drives engagement — more clicks, more time on site. So why not lean into it?

Engagement vs. Commitment: The Economic Trade-Offs of Polarizing News Content – MSI – Marketing Science Institute

Analyzes online consumption of a European newspaper of record to determine the impact of partisan versus balanced content on reader engagement and subscription renewals.

msi.org

𝐄𝐱𝐜𝐢𝐭𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐚𝐭 𝐄𝐌𝐀𝐂 2026 this week! Together with @micherossi.bsky.social (HEC Paris), I'm co-organizing two special sessions on Marketing & Public Policy both on Wednesday June 3. If you work on digital platforms, privacy, sustainability, or polarization, please come join us.

Bild