Lisa Dendy
@lisacareopinion.bsky.social
Senior Engagement & Support Officer at @careopinion.org.uk https://www.careopinion.org.uk/
Lovely response and simple change made as a result of feedback for Angus Health & Social Care Partnership 🙂
Care Opinion@careopinion.org.uk · 3w agoWhen someone shares their story, it gives an organisation an opportunity to listen, learn & make change. A patient suggested clearer instructions for registering on arrival. The team at Angus HSCP made a change adding clearer visual signage. Read more: www.careopinion.org.uk/1464014
Great to hear this fabulous feedback for our parenting team!
Care Opinion@careopinion.org.uk · last mo.Read this parent's story about the Parenting Team at @stockportnhsft.bsky.social & the virtual Invest in Play course that helped her learn to play with her daughter again, reducing conflict, enjoying their time together more & building confidence in her own parenting: www.careopinion.org.uk/1457304
Read this parent's story about the care Stephen at #RDaSH, Children's Neuro Development Service (Doncaster) gave during their child's diagnosis assessment. The family describes him as approachable, understanding, genuinely caring throughout: www.careopinion.org.uk/1460897
This family wanted to thank @scotambservice.bsky.social. Read their story about the care shown to them during a medical emergency involving their dad. The call handler stayed on the phone throughout guiding them to the nearest defibrillator and arranging an ambulance. www.careopinion.org.uk/1463724
✨ This author explains how the caring, non - judgmental support from the team at HIV North Staffordshire and Stoke on Trent helped them navigate their journey after an HIV diagnosis #NHSInclusion. Read more: www.careopinion.org.uk/1465156
✨ This author describes how the kind and encouraging support from the CERT team at @shpu.bsky.social helped them, as someone living with Psychosis, on their road to recovery. read the story: www.careopinion.org.uk/1464336
When their husband developed sudden abdominal pain, this individual found the care and efficiency between departments from Phone First through to A&E at #SHSCT to be brilliant. Read the full story here: www.careopinion.org.uk/1464768
One service user described the care they received from the Apheresis unit at #SNBTS after their stem cell collection. They spoke of colleagues supporting each other & the team taking the time to explain every step. Read the full story: www.careopinion.org.uk/1465399
✨ Today we share a story from a parent thanking one of the Creative Therapy Support Worker's #SHSCT for their person centred & attuned intervention with their son. Read the story: www.careopinion.org.uk/1466016
A family shared how RISE NI @SHSCT supported their son through school difficulties and anxiety with tailored support at home, in the clinic and in school, alongside close work with his school to help him thrive. Read their full story on Care Opinion: www.careopinion.org.uk/1458472
@nhsggc.bsky.social Lovely Dental story 🙂www.careopinion.org.uk/1459739
Care Opinion@careopinion.org.uk · 2mo ago✨From tears to smiles, this story shows how kindness, patience and taking the time to listen, completely transformed one young patient's experience at Glasgow Dental Hospital @nhsggc.bsky.social Read the full story here: www.careopinion.org.uk/1459739
We'd like to share this story from an author who, after moving to the UK to study, found themselves anxious and uncertain. With the practical tools and support they found their way to feeling stronger, resilient and supported. Read the full story: www.careopinion.org.uk/1461017 @hwnhs.bsky.social
@nhshighland.scot.nhs.uk #WorldBreastfeedingWeek
Care Opinion@careopinion.org.uk · 2mo agoWe are marking #WorldBreastfeedingWeek with a story about breastfeeding support. From an antenatal introduction, through late-night messages & a home visit for a severe tongue-tie, @nhshighland.scot.nhs.uk's Infant Feeding Team was there every step for this Mum. www.careopinion.org.uk/1453912
Our Annual Review is here! "Humanity in Action: Stories shaping care" looks back at the 12,464 stories shared about NHS Scotland services on Care Opinion in 2025/26. Every story is a small act of humanity helping to shape better care for everyone. www.careopinion.org.uk/blogposts/13...
Story spotlight ✨ This author describes their stay in hospital as a 'phenomenal experience' #RDUH. They go on to explain how their initial fears were soon allayed and subsequently lost their fear of hospitals. Read the story: www.careopinion.org.uk/1460584
'Above and beyond' is how one patient described their care from #CTAC at #AngusHSCP. After facing a wait of several weeks while struggling to hear, a cancelled appointment & the extra effort to make sure they didn't miss the opportunity made all the difference. www.careopinion.org.uk/1456873
✨ This author describes how the 'compassionate person-centered care' from 2 staff members within the Specialist Community Learning Disability Service @shpu.bsky.social have left a lasting impression on them as a family. Read the story here: www.careopinion.org.uk/1455794
For #NationalSchizophreniaAwarenessDay, we share this author's story about living with schizophrenia. They are grateful for the caring, attentive support of the AMH team at #RDaSH who help them feel looked after 👇 www.careopinion.org.uk/1420046
✍️ Our CEO, Fraser Gilmore has written a 3 part blog series 'What stories tell us about care'. Today we share blog #1 which explores "what stories, shared on @careopinion.org.uk in the first 6 months of 2026, can teach us". Read more here: www.careopinion.org.uk/blogposts/13...
Originally unsure whether to breastfeed, this author tells how attending a class at @nhsgrampian.bsky.social gave her the reassurance, advice and knowledge to make an informed decision👇 www.careopinion.org.uk/1458261
✨This story shared on Care Opinion highlights how the #Podiatry team at #NAHSCP adapted their communication to support a young person on the autistic spectrum, helping them feel heard and reassured throughout their care. Read the family's kind words: www.careopinion.org.uk/1457284
✍️ Our CEO, Fraser continues the 'What stories tell us about care' blog series, this time turning to the 17% of stories shared in the first half of 2026 that carried some criticality. Read the blog: www.careopinion.org.uk/blogposts/13...
✨ This story describes how attending group sessions run by #ChangeGrowLiveBirmingham helped this author work towards their goals and gain confidence. Read more: www.careopinion.org.uk/1438835
✨In this story, the author shares how the kindness, understanding and expertise of her occupational therapist gave her hope, restored her confidence, and reminded her that she wasn't facing her journey alone 👇 www.careopinion.org.uk/1458891
One patient chose to share their prostate cancer journey on @careopinion.org.uk. Discover the moments of care and support from #BHSCT that stayed with them throughout their experience, told in their own words. Read the full story and response👇 www.careopinion.org.uk/1455581
This author tells how working with South West Community Mental Health Services has helped them to move on with their life and given them the tools they need to take control www.careopinion.ie/2196
Patient voice should be closer to decision-making, but closeness alone is not enough. For people to speak honestly, it needs independence. Reform should make patient voice stronger, not tidier. read my latest blog 👇 www.careopinion.org.uk/blogposts/13... #PatientExperience @careopinion.org.uk
After caring for her mum at home for many years a bed became available at St Andrew's Hospice (Lanarkshire). In her mum's final weeks, the hospice gave her something precious: the chance to step back from being a carer & simply be her daughter again. Read the story: www.careopinion.org.uk/1448889
The understanding of the person and not just the illness from the Moving Forward team at RDaSH plays an important role in this authors' journey as they find ways to live with chronic illness. Read the full story here 👇 www.careopinion.org.uk/1451842
