Sue Keogh

@smkeogh.bsky.social

Communications Consultant in Cambridge | Agency Founder | Enterprise Nation adviser | Podcast host, speaker | FRSA, FCIM, NED #communications #marketing #digital sookio.com and @sookio everywhere

So very sad to hear about the death of Dolly Parton. What an inspiration, what a woman! I often say I've got one degree in Communication Studies, and one in country music, after spending 3 years helping produce the BBC Radio 2 country show, followed by 4 years as Editor of the BBC Country website

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As you've been out and about this summer, how often have you stopped to look at the ticket that's gained you entrance to the concert, museum or other visitor attraction - and thought about the design? Ahead of series 3 of Communication Untangled, I'm picking out some favourite episodes...

Love getting emails with the subject line, "Our four steps to a fully trained, GDPR-aware workforce"...from a company who added me to their mailing list without asking me

Do the fonts, colours and material that menus are printed on affect what you choose to eat? Why should every restaurant offer something that lets you blow the budget? And why are pictures so important in fast food menus or on a plane (see pic, snapped on a Ryanair flight to Gran Canaria)?

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What expectations have been formed about your type of business & how it communicates? How can you beat competitors who only do the bare minimum? In my ongoing quest to put an academic framework on 25+ years of 'doing' comms, I've just completed a marketing psychology course with Saïd Business School

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Interesting move by Twitter (yes I know it's X - I'm just stubborn and grumpy) which is to introduce the Original Content Rewards Program, in an attempt to incentivise quality content on the platform.

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My favourite thing on the internet at the moment is the reaction on Instagram to Nike Women's series of posts on their new and ever-more ghastly SKIMS collaboration. 1000s of despairing comments

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In sunny London today to deliver LinkedIn training with a senior leadership team in healthcare, including... * latest trends (including the AI slop button) * writing for engagement * time-saving tips for busy people * 90-day action plan * best practice examples and fun activities

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Thinking about what books to take on holiday? Drawn to marketing and media? I've put together a list of good fiction on a communications theme...what would you add? Think: Characters who are writers, journalists or filmmakers...or a bookish or broadcast setting...⛱️

If you're interested in political comms strategy, you'll enjoy Ros Atkins' & The Media Show's explainers of Andy Burnham's use of social media: * Continuing his authentic, video-first approach * The Reddit AMA * YouTube interview with Gary Lineker, not scrutiny from serious political journalists

The Media Show - Andrew Neil, the PM and the press, AI actor Tilly Norwood - BBC Sounds

Andy Burnham’s social media strategy, Andrew Neil on becoming a Youtuber, AI in Hollywood.

bbc.co.uk

Very much enjoying hearing the word 'trousered' a lot at the moment, as in "He trousered £5m..." Also a client told me today we don't have the green light on a project after all because the budget's been snaffled. Another good word!

This is terrible. My proudest moment at the BBC was not producing a lead item for the Nine O'Clock News, but producing a lead item for The World Tonight. It is a pinnacle of calm, incisive, authoritative journalism. It is exactly what the BBC needs more of. www.theguardian.com/media/2026/j...

BBC to axe Radio 4’s The World Tonight after more than 50 years

News programme broadcast every weekday evening is one of first victims of corporation’s drive to cut £500m in costs

theguardian.com

Although not initially in favour of a UK social media ban for under-16s because I feel strong that the platforms should be built with a safety-by-design and not feature harmful content in the first place... the likes of Meta have done zero to improve the situation, despite regulation.

We hand to hand in devices at the 11 Downing Street event yesterday, which is fair enough. But Enterprise Nation kindly shared some of the official pics, which was nice

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What could be more British than standing outside 10 Downing Street and everyone naturally forming a queue so we all had an opportunity to take a photo 😊 It was an honour to attend a reception next door at 11 Downing Street in celebration of #LondonTechWeek.

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