Small software devs have the highest level of customer support because they usually have fewer customers. Think about the ratio of support devs to number of customers. One solo-dev can support a few thousand customers.
Stewart Lynch
@stewartlynch8.bsky.social
10x Editor, FramePro, FastFind, VMem, Ex Lionhead. Low level core coder, tools, tech, perf. https://10xeditor.com
When I see "Sorry for the delay, we are experiencing a high level of demand" I read "We underfunded customer support department because we don't care about customers"
Big companies chasing the money don't case about existing customers and making their lives better. They only care about growth.
There's a service I've been using for many years. Support used to be great when they were small. Now they are big it's terrible. I issued a complaint and received no response. Today I get an email telling me they bought out an AI company so they can push new AI products.
10x Editor exists because it can survive small and grow slowly. I suspect this is true of any product that focuses on quality.
Tired of companies chasing the money rather than focusing on quality. Always pivoting to the next big thing in the hope of striking it big. I understand, it's hard to sell quality, much easier to jump on the hype train.
Recently had the opportunity to talk to the legend who made my childhood-beloved game Fable! @bbbscarter.bsky.social have worked at Bullfrog on Magic Carpet and Dungeon Keeper after which he and his brother Dene joined forces to work on something that would later become Fable! youtu.be/69pvUyBsruQ
Inside the Development of Fable | Simon Carter
YouTube video by Wookash Podcast
youtu.be
For anyone saying 250ms start-up time is too slow, I agree. But take it up with Microsoft, it's the time it takes to start DirectX and create a window. 10x could start in around 60ms.
New users might find this useful. You can now import key bindings from Visual Studio
The new build contains a number of improvements of AI agent integration. Most notably, the replace_text tool. This is a more robust way of agents writing to files, so be sure to tell your agent about it.
I decided 10x wasn't fast enough, so I've been optimising again: - Open workspace time reduced by 20% - Start-up time: reduced by 30% 10x now starts in around 250ms
New 10x build release (1.0.514) So many changes they wouldn't fit onto one page
I just uploaded build (1.0.500) That's 500 builds and 2,327 changes since 10x was launched 3 years ago. I've been working on 10x almost 10 years. The reason I keep going, because the 10x community is the best! Come and join us.
Everything that's wrong with modern software can be summed up in two words: "Unnecessary Complexity" Programming languages, project structure, build systems. libraries, performance, team structure, all suffer from this.
I'm trying to write a little more frequently, so I wrote some words about the development of the original Fable. Yay! blog.simoncarter.me/blog/the-ori... #gamedev #fable #games
The Origins of Fable
The story of Fable's origins - failed pitches, a game called Wishworld, and unlikely sources of inspiration.
blog.simoncarter.me
Happy Earth Day! 🌎 🌍 🌏 To mark this special day, we’re tuning in to Sen, the world’s first continuous 4K video livestream from space. Sen’s cameras are hosted on our Columbus module of the ISS, with data delivered via the Airbus platform. Watch Earth from above, just like an astronaut 📹 Sen
The human circulatory system, before and after proper cable management.
Just to be clear, 10x doesn't contain any AI. The recent update adds an MCP server that allows any agents you're running to communicate with and control 10x. The new Terminal feature allows you to open terminals in 10x, which allows you to run CLI AI agents within 10x.
It turns out that AI agents want to use 10x too. They need fast code navigation as much as we do. Stop waiting for AI to grep files and give it access to 10x.
10x Release (1.0.458) - AI Agent support - Terminals - Error underlining
The vim.py script that 10x uses is maintained by the community. We've decided to let AI write and maintain its own script to see if it does better. The AI script is here: github.com/Phildo/10x/b... If you're a 10x vim user give it a try and leave some feedback.
vim.py
Yup, as a daily user, I can attest to this comment. If you wrote C or C++ code, get 10x. You won’t be disappointed
10x Release (1.0.428) Added source preview to Search panel. Support for slnx files. Improved font rendering. General optimisations and bug fixes.
Most products get slower as they age. When you have a large team of programmers working on new features and adding complexity this is almost inevitable. 10x is getting faster as it ages. Whatever I'm working on, every time I notice something slow, I stop what I'm doing and fix it.
I just watched an interview with someone saying AI literally makes programmers 10x more productive. I chose the name 10x Editor before AI was a thing. Really pleased that the 10x programmer meme is still going strong.
10x Editor Release Version (1.0.404) General fixes and parser fixes. Improved 10xEditorLink syncing. Improved quality of map scroll bar rendering. Crash fixes.