This shouldn’t be happening! If you’re having issues PLEASE visit the support page: shinydex.com/support and email me. Provide as much info about your previous account / sub as possible and I’ll get back to you ASAP I’m on holiday until Sunday but I’ll try get things sorted before that! Apologies!
ShinyDex - The Ultimate way to track your shiny Pokémon
Track and collect your shiny Pokémon on ShinyDex.com. Log each capture with full details, follow other hunters, and share your dex with a single link.
shinydex.com