ah yes, tim berners-lee’s famous quote about the world-wide web, THIS IS FOR EVERYONE (WHO CAN SUCCESSFULLY TICK AN “ARE YOU HUMAN?” CHECKBOX)
Anna Goss
@annagoss.co
Deputy director of Test, Learn & Grow. Otherwise mostly hanging out with my dog.
cutesy little musical introductions to corporate how-to videos can do one. I’m not a child needing entertainment, I just need to change someone’s line manager on the HR system
just stuck Thursday’s date on a slide deck and thought, I know that date, that’s the date I saw the Pixies at Brixton Academy. a cool 22 years ago. humbled by time once again
Everything I've seen over the last ~20 agrees - the most high performing teams broadly following XP practices (if not in name, at least in practice)
"We appointed FF Studio as our partners...This can’t-be-topped team wore their expertise lightly. They operated thoroughly inside the tent as we’d hoped...They delivered at pace, with high standards and most importantly, any problems were shared problems that we figured out together."
Lizzie wrote a very pleasing account of my favourite project of last year with the V&A
Lizzie wrote a very pleasing account of my favourite project of last year with the V&A
How to create an intranet
Or ‘How to help staff get stuff done’
medium.com
saw this image from Blue Lug in Tokyo and it just made my heart sing, aren't bikes and all the beautiful things people make for them such a thing of beauty
another great piece from @amymcnichol.bsky.social's annual series. the cognitive load involved in becoming a queer parent is immense. www.ithoughtaboutthatalot.com/2025/becomin...
In 2025, I thought a lot about becoming a queer parent – I thought a lot about that
A new anonymous essay published every day in December in the countdown to Christmas.
ithoughtaboutthatalot.com
I don't miss Sharepoint but I do miss being able to say "We're working with the V&A at the moment", thanks @soniaturcotte.bsky.social for writing up the work soniaturcotte.com/digital-gard...
Service design as a Sharepoint site - sonia turcotte
Freelance designer and researcher
soniaturcotte.com
accidentally bounced civilservicepensions.co.uk offline the other week. back now. haven't updated it since 2018 but hopefully someone somewhere still finds it useful. (not financial advice etc etc)
civilservicepensions.co.uk
best bit of the new Lily Allen record is her dropped Ts, 100% London energy
Not sure what Martin Keown has to do with all this
the establishment endorsing Zohran because they know he's going to win even if they don't like him is good, actually
wrote down some stuff about closing FF Studio, what I was proud of and what I'd do differently if I did it again notes.annagoss.co/closing-ff/
Designing a design studio
Anna Goss, service designer
notes.annagoss.co
wrote down some stuff about closing FF Studio, what I was proud of and what I'd do differently if I did it again notes.annagoss.co/closing-ff/
Designing a design studio
Anna Goss, service designer
notes.annagoss.co
there was, I am sure, a blog post recently about modular content on GOV.UK. it isn't this post by Markland in 2020. but I cannot find it. does anyone remember where this post was? gds.blog.gov.uk/2020/11/05/n...
New approaches to GOV.UK content
We’re looking at new content models and strategies to support the ways in which GOV.UK is developing to meet changing user needs. Here’s an overview of our thinking and the work we’ve done so far.
gds.blog.gov.uk
my dad's visiting and just got a phone call during which he gave whoever it was his email address. "at compuserve.com" tell me you're an internet early adopter without telling me you're an internet early adopter, go on!
lovely work by @nickasbury.bsky.social - nearly a decade old but I only just came across it www.asburyandasbury.com/cambridge-un...
Cambridge University — Asbury & Asbury
asburyandasbury.com
I got Claude Code to audit my Mac's folder / file structure (because it is a hot mess developed over 20 years). Turns out I hoard copies of Transport all over the place. You never know when you might need it!!
Uncharacteristically professional post: I'm looking for experienced, freelancing designers & researchers for a swath of FTC roles my team is trying to fill. You'd be joining our Trusted Talent contracting network, with immediate roles in UX, Content, or Service design, and design research. 🧵 1/3
Associates - Nile
We work on some of the most significant design and research challenges around. We're proud to be able to call on specialist expertise when we need it.
nilehq.com
No one's coming, it's up to us (to remember to pay our taxes)
Disappointing LLMs can't do personal taxes yet. But not at all surprising. Too complex to do as a single shot task. Prompt they used in the paper is ambitious: github.com/column-tax/t... Pretty much a "here's my data, do the taxes" prompt with no access to tools, eval loops, or human checks
DING DING DING! I just remembered I've got to pay some tax to HMRC by 31 July. Have you also forgotten? Consider this a reminder!
felt left out of the vibe coding chat didn't I notes.annagoss.co/2025-07-18/
Expertise in the vibe-coding era
Anna Goss, service designer
notes.annagoss.co
do you want to buy some office stuff? we're selling some office stuff. buttondown.com/ff-studio/ar...
Want to buy some office stuff?
Hello FF Studio subscribers. We've decided to move out of our studio space in Bermondsey. We're not using it enough at the moment and haven't been for a...
buttondown.com
£3,750 could get you several pedal cycles, two e-bikes or a cargo bike. Where’s the grant for them?
Motorists will be given up to £3,750 to switch to electric cars as ministers seek to boost demand to meet net zero targets. Drivers buying new EVs with a list price of under £37,000 will be eligible for the discount
is there a better book for very small children than Slinky Malinki? if so please let me know, if not I will just read Slinky seven times a day for the next three years (quite happily actually, but variety is nice innit)
As a case in point, a certain crowd-funding publisher that went bust recently owed nearly £360k to HMRC in PAYE it had withheld from peoples' payslips but hadn't actually, you know, paid across to HMRC - there are a *lot* of SMEs and this adds up, even disregarding the umbrella scams going round.
Interesting story in the FT that 60% of the "tax gap" between what's owed and what's paid is now accounting for by small businesses. Assumption that taxes aren't paid by the rich + big business. But it's mostly the small ones.