We used a "secret shopper" method to explore access to psychiatric care in Puerto Rico 🇵🇷. By calling psychiatrists we were able to capture dynamics in access to services. Findings suggest that patients need to navigate many hurdles and wait times to secure an appointment. #mentalhealth #PuertoRico
Secret Shopper Analysis Highlights that Accessing Psychiatric Healthcare in Puerto Rico is a Challenging Endeavor - Community Mental Health Journal
Community Mental Health Journal - Over the past 20 years, Puerto Rico has experienced a reduction in medical professionals and an erosion of the healthcare system. In this study, we assess the...
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