Brian Kerr

@chrkrhc.bsky.social

https://improvesomething.today This is a write-only account.

Work Unit Routing Analysis (WURA) is a method for documenting & understanding processes when people say there isn’t a process. Read how to do it on Improve Something Today, where we’re celebrating 10 years of blogging with 10 days of posting. Here’s day 8: improvesomething.today/wura-pqr-pro...

Describing highly variable processes with Work Unit Routing Analysis (WURA)

A method for documenting & understanding processes when people say there isn’t a process.

improvesomething.today

Five contributions to a project: money, effort, attention, memory & wisdom. We need them all, but tend to focus too much on the money. Read it on Improve Something Today. I’m celebrating 10 years of the site with 10 days of blogging. Here’s day 5: improvesomething.today/five-contrib...

Five contributions to a project: money, effort, attention, memory & wisdom

Following on Jerry Weinberg’s point that ‘the money is usually the smallest part of the price,’ what other prices are to be paid, and how should a consultant approach these contributions?

improvesomething.today

Three ways people respond to a problem (other than solving it). Noticing responses to problems; my reaction to each as they arise. Read about it on Improve Something Today, where I’m celebrating 10 years of the site with 10 days of blogging. Here’s day three: improvesomething.today/responses-to...

Three ways people respond to a problem (other than solving it)

Noticing responses to problems; there’s a whole set. The consultant’s reaction to each of these as they arise.

improvesomething.today

Actions|Results & +|Δ are two simple facilitation methods you can start anytime by drawing a single line on a sheet of paper. Read about ’em on Improve Something Today, where I’m celebrating 10 years of the site with 10 days of blogging. Here’s day two: improvesomething.today/single-line-...

Two facilitation methods starting with a single line: Actions|Results & +|Δ

Two simple facilitation methods you can start anytime by drawing a single line on a sheet of paper. What these are and when to use them.

improvesomething.today

Brian Kerr ( @chrkrhc.bsky.social ) sharing two tidbits of wisdom from a consulting book that was formative for him: 1) The money is usually the smallest part of the price 2) Set the price so you won’t regret it either way That second point resonated with a lot of us

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Two ways to make an 8-page mini-zine using stuff you already have—and three reasons why you might do this. New post → With paper, glue & scissors: how little zines can make a big difference Read it on Improve Something Today. improvesomething.today/zines/

With paper, glue & scissors: how little zines can make a big difference

Two ways to make an 8-page mini-zine using stuff you already have—and three reasons why you might do this.

improvesomething.today

Revisiting Argyris’ ‘undiscussables’ as emergent, unwanted behaviors & as features of organizational control. Keeping courage, showing kindness. New post → ‘Undiscussables’ 45 years later: still here, still bad & somehow even worse Read it here: improvesomething.today/undiscussabl...

‘Undiscussables’ 45 years later: still here, still bad & somehow even worse

Revisiting Argyris’ ‘undiscussables’ as emergent, unwanted behaviors & as features of organizational control. Keeping courage, showing kindness.

improvesomething.today