Recently, I've been thinking a lot about people living in poverty especially because of the workshop that I'm doing with @socialsoup.bsky.social and @claragt.bsky.social at #SDinGOV #JTBD can work well for people where a #GovDesign service ...
Clara Greo
@claragt.bsky.social
Community, capability & equity in design and UCD. Not white. she/her. Grieving. Resting.✊🏿🏳️⚧️🍉🌏
I ran my 100th training course recently 💐 17 courses, 2000+ people. It's been a privilege to meet and learn with so many wonderful people. Instead of the clichéd "top 5 things I've learnt" post, I was wondering if anyone had any questions for me? Serious and silly questions are equally welcome!
Earlier today, I saw a post about how important it is for people to be "easy to work with" and we need to talk about how deeply problematic and harmful this idea is. Please, lets take a moment to think about it. Who does this idea exclude? What types of behaviours does it reward?
Service mapping is an important and useful tool in service design and a core skill for service designers. @ignacia orellana are running a training course on Service mapping in September. www.tickettailor.com/events/ignac...
Would you like to level up your workshop facilitation skills? I'm running Workshop facilitation training course & clinic online on 19 June www.tickettailor.com/events/clara... - planning & running workshops - facilitation tips - a clinic for you to discuss your current workshop challenges
Buy tickets – Workshop facilitation training and clinic – Zoom
Workshop facilitation training and clinic – Zoom, Fri 19 Jun 2026 - Learn to run great workshops and facilitate effectively Facilitating workshops and groups of people is a wonderful skill, an...
tickettailor.com
The Black Designers Guild is an amazing programme! Deadline to apply is 10 April. Go for it ✨ www.linkedin.com/posts/tayome...
#research #design #designforchange #leadership #engagement #diversityandinclusion #training #traininganddevelopment #abundance | Tayo Medupin | 11 comments
Hey all, after a slow unfurling over the last three months, I'm excited to share that Black Design Guild is back. 🎉 We're now recruiting for our 2026 cohort. As a reminder, it’s a fully funded, fi...
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It’s on! @claragt.bsky.social, @karakane-kk.bsky.social & I gathered to regroup our #StrongDesign book writing efforts. We have a fresh topic list, a value proposition for the book, a writing plan, and a next date for each of us to bring a written section. This post is for public accountability.
I've just been reminded of this excellent source of images about AI, created by people: betterimagesofai.org/images thanks to @elmosmoe.bsky.social via her talk at #sdingov last year
Better Images of AI
We are a non-profit creating more realistic and inclusive images of artificial intelligence. Visit our growing repository available for anyone to use for free under CC licences, or just to use as insp...
betterimagesofai.org
Next week, I'll be starting a new role at @publicdigital.bsky.social as a consultant. I'm excited and also apprehensive. I've been thinking about it a lot, and trying to prepare for a good start. Here's my pre-new-job weeknotes claragreo.com/posts/weekno...
“Alistair, do you know what season Pup Pup Boogie is in?” “Season 1, around episode 4” “You are exactly right and I’m so sad that you know that.”
I love facilitating. But lots of people don't. I'm running a 3 hour Workshop facilitation training & clinic online on Weds 8 Oct If you're preparing for a workshop or if you'd like to build skills and confidence in facilitation, I'd love to see you there! www.tickettailor.com/events/clara...
We're running Intro to Service design in Government training online this week and next - it might be the last time we run it for while There's a few tickets left, so grab yours now if you'd like to join Ignacia Orellana and I on the course. www.tickettailor.com/events/ignac...
Buy tickets – Introduction to service design in Government: remote training course (£600 ex VAT) - Sept 2025 – Zoom
Introduction to service design in Government: remote training course (£600 ex VAT) - Sept 2025 – Zoom, Thu 25 Sep 2025 - Fri 3 Oct 2025 - Where: Online, on Zoom This is an introductory course into ser...
tickettailor.com
I had a wonderful time delivering a workshop on Ending gracefully at #sdingov with @imhuyorks.bsky.social this morning. The room was gentle, reflective and intentional. Thank you to everyone who joined us and to Imran for showing me a different mode to facilitate in.
Can we all have a round of applause for @karakane-kk.bsky.social and all the amazing work she does 🌟 Kara delivered 3 sessions at #sdingov this year:
Brilliant keynote from @rdietkus.bsky.social at #sdingov about public services as care. She also talked about hypernormalisation. This world were living in and what were witnessing is not normal. “There's wo truths, what we feel in our bodies and what the world insists we perform”
Fantastic talk from @elmosmoe.bsky.social about AI. "AI doesn't automatically serve the public good because it's new" I'm so glad discussions about equity and justice in AI are in a keynote at #sdingov Also, great link to artist created images of AI: betterimagesofai.org
Better Images of AI
We are a non-profit creating more realistic and inclusive images of artificial intelligence. Visit our growing repository available for anyone to use for free under CC licences, or just to use as insp...
betterimagesofai.org
Friends, using gen AI to create user personas is a *really* awful idea. 🚩☹️🚩 This suggestion comes from the AI Knowledge Hub prompt library on GOV .uk. Here's the problem: AI is designed to give you back only what you already know. It will generate what it thinks you want to hear.
Filling out supplier information forms fills me with such a deep rage. I think suppliers must be the user group that people care the least about designing well for. "you wanna get paid?? deal with THIS, sucker!"
I'm running my course on Advocating for UCD in government online in October. In this course, we will look at the biggest barriers to UCD in government and how to navigate them. www.tickettailor.com/events/clara...
Are you looking to develop your workshop planning and facilitation skills? Do you have a workshop coming up soon that you're not sure about, or you'd like some help with? Come to my new, short, online workshop facilitation training and clinic! www.tickettailor.com/events/clara...
Buy tickets – Workshop facilitation - 3 hour training - online - £185 – Zoom
Learn to run great workshops and facilitating effectively. This is a 3 hour, online training workshop where we will cover some...
tickettailor.com
I'm going to run Advocating for UCD training course online in October. If you'd like to attend, please fill in this survey to let me know which of these dates works for you forms.gle/nUVUTxu1Lriz... If you have any colleagues who might be interested, please send it on to them as well.
Choosing a date for Advocating for UCD online training
Thank you for expressing an interest in an online version of the training course Advocating for UCD! I want to make sure I schedule it on a date that works for the folks who are interested in…
forms.gle
The new Public Design Evidence Review is interesting and so important We must document and talk about design and research in the public sector, how it works and what it does. I can't wait to sink my teeth into the Case Study Bank in particular! www.gov.uk/government/p...? @karakane-kk.bsky.social
Public Design Evidence Review: Case Study Bank (HTML)
gov.uk
Goodness me, some more interesting race, ethnicity and nationality questions today from the FCA's job website, using myworkdayjobs. What does the (United Kingdom) bit mean? Why do they all say it? What on earth is "Mixed / multiple ethnic group (United Kingdom)" supposed to mean?? 🤯
Leaders: the most important questions will only ever come to you anonymously. Do you truly care about morale? Do you want to know if you've really created a "safe space"? Do you have enough integrity to hear the truth? Thanks for the article Ben 👏🏽
I wrote down why I think allowing anonymous questions at staff meetings makes for better organisations: medium.com/@benaldo/how... Thank you for your help, @claragt.bsky.social 💪
Last week I ran a workshop called Money talks: Estimating the Cost and Value of Service Design with @ignaciaorellana.bsky.social at #campDigital. We've run the workshop 5 times now and it's always really fun and immediately useful for people. Some of biggest take aways from the workshop: 1/4
Thanks also @jukes.ie for putting @vickytnz.bsky.social's name on a slide yesterday 💖 you are missed Vicky
Some excellent ideas for how to use your privilege to make it safer for others to work in the open 👇🏼
For the second I can't speak for others but I think I've learned to listen and to ask what people need to feel more confident/safe. It isn't always the same. Co-authoring with people or presenting with them to lend my privilege, promoting them with context and active shows of support..
Thank you @jukes.ie for your talk at #campDigital this morning! Hera is a tough act to follow but your talk was interesting and funny. Thanks also for acknowledging how much your privilege has allowed you to be open and has protected you from the fallout. I have a question:
DO YOU NEED A MID CAREER MOT Some great slides from Jane Bowyer at A studio called Jane #campDigital