Jake Williams

@malwarejake.bsky.social

Breaker of software, responder of incidents, IANS Faculty, VP R&D Hunter Strategy.

Thanks to some recent high profile agent containment failures, I've made the difficult decision to release something I've been working on a bit early. The CUSTODY framework helps standardize nomenclature around agentic risk and provides pillars for containment. www.custody-framework.org

CUSTODY — A Containment Framework for Autonomous Agents

Seven pillars for containing autonomous agents. Classify by capability, contain below the agent, and let nothing outlive the assignment.

custody-framework.org

I will pay a premium to not have to interact with an AI agent at a call center. I cannot think of a single time that one has resolved my issue. I cannot be the only person that feels this way. There is a huge opportunity in the market for bespoke customer service.