hbr.org/2025/07/why-... ecstatic to share our new HBR piece on why we need to get tough on kindness! @amycedmondson.bsky.social @thomas Lee @hbr.org
Why Kindness Isn’t a Nice to Have
Organizations that neglect kindness face significant consequences, including employee turnover, absenteeism, eroded trust, poor communication, and customer dissatisfaction. Conversely, workplaces that...
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