This is horrifying. A tentative makeup date in a month or transferring to the Feb bar administration will mean delaying employment, additional studying, more time away from family, plus potential travel. They definitely do deserve better.
My heart goes out to everyone who tried to take the Washington bar exam. You spend years in law school, months preparing, thousands of dollars on courses, and countless hours putting your life on hold for a single exam. No matter how this ultimately gets resolved, these examinees deserved better.