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Andrew Maier

@andrewmaier.bsky.social

UX research, service design, and facilitation — possibly in that order, depending on the day. Dad. Avid reader, occasional writer, amateur vocalist and baker. He/him. Montreal, QC, Canada 🇨🇦

64 Posts1014 Follower1496 Folgt
Cyd Harrell@cydharrell.bsky.social · last yr.

do you know an awesome, civic-minded customer experience leader who can run a call center, a website, an app, & is a terrific partner & manager? & hangs out in commuting range of San Francisco? please point that person right at this post 👇

Cyd Harrell@cydharrell.bsky.social · last yr.

hey SF & Bay Area sky! City & County of SF is looking for our next 311 Director - is this you? you need some specialized experience like running both call centers & apps or websites, a civic & collaborative mindset, & strong management background. apply by 9/25! careers.sf.gov/role/?id=374...

Andrew Maier@andrewmaier.bsky.social · last yr.

If Pavel is right then Apple, the very company that popularized the phrase user experience (if I’m not mistaken), appears to have lost the plot. I really hope not.

Pavel@spavel.bsky.social · last yr.

It was unavoidable that this week I'd end up writing about Apple's latest blunder. But in the context of Figma's Sites bullshit and Shopify recasting designers as "artists" it's even worse than one OS making a stupid decision. The mission of UX is being changed: from making shit work, into branding

Waldo Jaquith@waldo.net · 2y ago

18F, the federal government’s technology shop, was just demolished by Musk’s team. It was a cost-recoverable org, charging agencies for their expertise, using a consulting model. Its cost to government was negligible, its benefits huge. My team there once saved DoD $500 million. A thread about 18F:

Waldo Jaquith@waldo.net · 2y ago

18F is *precisely* what Musk and team claim should exist within government. But when his team found it, they destroyed it, because it is evidence that government works well (can’t have that!), and because like Zelensky, 18F didn’t bend the knee.

Large Heydon Collider@heydonworks.com · 2y ago

I am available for new contract work. I have 20+ years 😩 experience in web design and development and I’m still learning. I have written courses and books that have influenced interface design across the industry. I love prototyping, writing documentation, creative coding, and #a11y. 👋

Andrew Maier@andrewmaier.bsky.social · 2y ago

It is 2024 and all of us — but publishers, especially — are still processing what it means to exist in a world where it's never been easier to publish/share your thoughts. I see this every day I go online.