Want a nifty little tool to help you understand how many people who use your website, app, product, or service that might have a disability or impairment? Try our calculator out* accessibility.education.gov.uk/app/how-many... *it’s not a replacement for doing testing with real users.

Find out how many people might have a disability or impairment, who could use your service

Estimate how many people might have a disability, impairment or other characteristics which might affect how they use your service.

accessibility.education.gov.uk

Great response to a team getting their service assessment report :)

@kerry1yons.bsky.social and I were asked to write an article for #servicegazette about our work on standards and accessibility guidance over the last couple of years. We're pleased to say you can now read the online version that was in the recent print version. medium.com/the-service-...

Developing standards and accessibility guidance

Improving services by making standards and accessibility simple

medium.com

I’d be more surprised if EE’s app and website actually bloody worked for once. Atrocious digital products.

Have you recently given feedback to a product or service as an end user, about an accessibility issue? Either through contact info on their accessibility statement or other contact route? If so, would you mind having a quick chat with me or answer a few questions?

We're recruiting for a content designer to join our teacher services division in the fantastic schools group. SEO / £41,458 / London, Manchester, Coventry or Sheffield Closes at 11:59pm on 2 March www.civilservicejobs.service.gov.uk/csr/jobs.cgi... #Jobs #CivilServiceJobs #Design #ContentDesign

We've launched our intermediate accessibility training module in the DfE Accessibility and inclusive design manual this morning. Working in the open means anyone can complete it regardless of who you are or where you work or what you do. accessibility.education.gov.uk/training #accessibility

Training

Online training for learning about, and developing accessibility awareness and knowledge.

accessibility.education.gov.uk

What does it take to do things well? The right people, leadership, care, culture, tools, support, resources. A failing in one or more (often more) results in poor user experiences, technical debt, excuses, and waste of time and money. Pisses me off when I see it happening when it doesn’t have to.

Valuable time with DfE's @andyjones.bsky.social, @kerry1yons.bsky.social & @debblanch44.bsky.social today, seeing their great work filling gaps in Service Transformation standards, looking at how GDS might do this but whole-public-sector. #govdesign #govdigital

Ben #ActNow 🔥🌳🌊@benaldo.bsky.social · 2y ago

- Arranged meet DfE’s standards & guidance ppl to talk compliance + how+why they made apply-the-service-standard.education.gov.uk - Drafted deck explaining what our Service Transformation team is doing (seeing as we’re mentioned thrice in the Blueprint For Modern Digital Government) 3/4 #weekpost

Considering a career in Service Design and want to skill up? Maybe you're already in a service design role and want to gain confidence? Here's a comprehensive post about what's available in the UK in 2025 - esp for public service and third sector folks. www.weareserviceworks.com/blog/become-...

How to become an accredited service designer in the UK

In this post, we examine three possible ways how to become an accredited service designer in the public or third sector in the UK in 2025. Which is for you?

weareserviceworks.com

We're hiring 4 Senior service designer roles (G7) £56,353 (National) £60,373 (London) With additional capability-based pay allowance of up to £19,400 Apply before 11:55 pm on Thursday 13th February 2025 Read the advert for locations. www.civilservicejobs.service.gov.uk/csr/index.cg...

Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK

Search and apply for jobs in the UK Civil Service

civilservicejobs.service.gov.uk

I could say something about these specific bullets….

Jason Koebler@jasonkoebler.bsky.social · 2y ago

Suddenly, out of nowhere, a declassified World War II-era CIA guide to sabotaging fascism in the workplace has become one of the most popular free ebooks on the internet: www.404media.co/declassified...

EE’s web and app user exp is atrocious, it’s slow, buggy, and often just get this when trying to do the simplest of things like view a bill. This isn’t even a new thing, for years it’s been crap.

Want to eat better in 2025? Here’s a night Gousto link for you Here’s my link to try Gousto! Use it to get 65% off your first box, PLUS 25% off all other boxes in your first two months. gousto.co.uk/raf?promo_co...

Gousto

Get 65% off your first box plus 25% off other boxes in your first two months

gousto.co.uk

Great post from Rob in the Vulnerable Children and Families team about the power of design histories. They aren’t just for working in the open, but help tell the story of changes to a product or service over time, and that all important, “why”. dfedigital.blog.gov.uk/2024/12/04/m...

Same. …. a "frustration, a genuine annoyance" according to another source, about how hard it seems to be to get things done. www.bbc.co.uk/news/article...

Laura Kuenssberg: No more Mr Nice Guy for Keir Starmer

The prime minister set out his

bbc.co.uk

Fancy coming to work in DfE as Lead Service Designer (G6) with capability-based pay allowance? Apply before 15th December (Salary £68,623 and up to additional £20,750 CBP allowance) Locations: Coventry, Manchester, Darlington, Sheffield. www.civilservicejobs.service.gov.uk/csr/index.cg...

Lead Service Designer - Civil Service Jobs - GOV.UKGOV.UK

Search and apply for jobs in the UK Civil Service

civilservicejobs.service.gov.uk

Hearing about a public body that's just bought Microsoft Copilot licenses – because a senior leader thinks everyone should be using AI! – and told their staff to tell them what they could be used for. No policies, no training, no method of assessment about impact or for learning about what works.

Getting back into Weeknotes again weeknot.es/weeknotes-69...

I'm part of a group of content designers across DfE services and GOV.UK content that are drafting a plain language standard. We've based this on need and xgov conversations. Today we shared with our community. Feeling invigorated for the next stage #standards #servicestandards

When you get asked this kind of question in a work survey... Do you feel Copilot has had a meaningful impact on your wellbeing?

Lots of new people following me from the twitter / x-odus. What do followers want to see from me?

As we're recruiting for 5 senior service designers in DfE, I've had a lot of people ask about the roles and what it's like here. I can't answer everyone, so I've written about what service design in DfE is, the kind of things we are working on, and our plans. www.linkedin.com/posts/andyjo...

Andy Jones on LinkedIn: Service Design in the Department for Education

As we're recruiting for 5 senior service designers, I've had a lot of people ask about the roles and what it's like. I can't answer or talk with everyone, so…

linkedin.com

5 x Senior (G7) Service Designer roles now live in DfE Digital, Data and Technology £56,353 (National) / £60,373 (London) With up to an allowance of up to £19,400 capability-based pay. See advert for more information. Closes 30th October 2024 www.civilservicejobs.service.gov.uk/csr/index.cg...

Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK

Search and apply for jobs in the UK Civil Service

civilservicejobs.service.gov.uk

16. Not ‘just’ UCD. Let’s reset our ambition on putting users and careful design at the heart of all the things. Co-design and delivery, proper meaningful engagement, social research, policy not just digital iteration, a mature / grown up relationship with stakeholders...

First 3 service designer roles are now live. These are SEO grade. There will be G7 (senior) roles coming out next week. www.civilservicejobs.service.gov.uk/csr/index.cg...

Service Designer - Civil Service Jobs - GOV.UKGOV.UK

Search and apply for jobs in the UK Civil Service

civilservicejobs.service.gov.uk

Bluesky now has over 10 million users, and I was #1,694,129!

Run 10k today in 1h 2min - first “longer” distance since 2018. Getting closer to the Manchester Half Marathon in October and more confident in my time and pace. You can donate if you like, as I’m running for CRUK fundraise.cancerresearchuk.org/page/andyjon...

Nice to see an influx of amazing people from across the design community joining here.

The EE app is possibly one of the worst examples of poor UX - it’s always flky and in my own experience, add to plan added a 12 month plan to a plan which was due to end because of the wrong number being associated with the order meaning I have had an expired contract longer than necessary