Jeni Tennison

@jenitennison.com

Data nerd/wonk. Founder of Connected by Data, campaigning for communities to have a powerful say over data and AI. Into trans rights, neurodiversity, board games, lego, dogs, spreadsheets. www.jenitennison.com

I wonder how much the AI cult dynamics described in Cory Doctorow's thread, and Nikhil Suresh's post that he quotes, are also playing out in govt departments. When it's public money, we really need meaningful outcome-focused metrics and thoughtful evaluations of public sector AI adoption.

By Cory Doctorow (GPG 0xBF3D9110957E5F4C)@doctorow.pluralistic.net · 4d ago

Suresh reports on his experience talking with hundreds of executives (and, more importantly, their subordinates) about what (if anything) AI is doing for business in an essay entitled "AI Mania Is Eviscerating Global Decisionmaking": hermit-tech.com/blog/ai-mani... 11/

1. Amnesty International has withstood threats from death squads and dictators. But it could not stand up to JK Rowling and the anti-trans movement she finances. It has apologized for calling those groups "anti-rights" after legal threats. Subscribe to support our journalism.

Amnesty International UK Caves To JK Rowling, Issues Apology For Calling Anti-Trans Groups "Anti-Rights"

The organization has stood up to dictators and death squads, but Rowling and the UK's anti-speech laws were apparently too much.

erininthemorning.com

@translucent.org.uk have recently released their latest report. "Sixty-one of the sixty-two Unitary Authorities responded to our FOI request – Only ONE complaint was found." Trans inclusion is a non-issue. It is a manufactured moral panic, which is an anti-rights tactic.

Four Years, Seven Surveys, Four Complaints: What Our FOI Data Actually Shows

Four Years, Seven Surveys, Four Complaints: What our FOI data actually shows about trans women using single sex spaces.

translucent.org.uk

The “losing control” narrative creates the loss of control. Nobody is losing control of an emerging intelligence. They’re redirecting their own agency to it, as a way of diffusing responsibility, but the self-perpetuated intelligence myth has them convinced they have no choice.

Anna Mills@annamillsoer.bsky.social · last wk.

"They don't realize the debate inside the companies is if AI will be advancing itself past our control in two years or four." www.pacingthefrontier.com

🚨PAIRSx Public Sector 5th Nov 2026 🚨 🚨Open for submissions 🚨 If you’re working in and around public and public sector worker involvement on public sector data, digital or AI, we would love to hear about your work! Find out more at pairs.site/pairsx-publi...

PAIRSx Public Sector 2026 | PAIRS: Participatory AI Research & Practice Symposium

A space to present research and case studies on the state of the art in participatory development and governance of AI, and to build stronger connections across the field.

pairs.site

I like the granularity of this calculator by @dantaylorwatt.com of your personal AI environmental footprint. I find the moral panic about AI on ecological grounds a bit tiresome so it's good to have some apparently well-sourced data to work with: www.dantaylorwatt.com/ai/ai-enviro...

AI Environmental Impact Calculator

Estimate the energy, carbon and water footprint of your AI use: chatbots, image generation, video generation and agentic coding. Based on published 2025-26 measurements.

dantaylorwatt.com

Exhibit A: British Gas explains how it's the customers' fault that they're cutting 1,300 call centre staff - people just prefer chat bots! Exhibit B: Trustpilot summary of reviews of British Gas customer service: frustration of being forced into online channels and unable to speak to a person.

But Chris O’Shea, the company’s chief executive, insisted that the changes were being made because customers preferred to take their queries to digital channels rather than people.

“AI isn’t driving these particular job reductions; that’s mainly due to changing customer behaviour,” he said. “What we’re seeing just now is over 90% of our customers actually use digital channels in the first instance, and we’ve seen a 20% reduction in customer calls, so this simply reflects the changing customer behaviour.

“We’ve got to reflect the changes in customer behaviour. We expect to grow more jobs around our digital interface, and maybe having fewer people on the phones.”Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness, professionalism, and clear communication from agents and engineers, who explained everything and resolved issues quickly. Reviewers appreciated the ease of booking appointments, prompt confirmations, and the availability of out-of-hours support. However, a significant number of consumers expressed frustration with the inability to speak to a person, being redirected to online channels, and a lack of follow-through on promised callbacks. Many also reported issues with conflicting information, unaddressed complaints, and a perceived lack of care or understanding from customer service representatives, leading to prolonged unresolved problems and financial concerns.

NEW REPORT 🚨📚 What does the public want from #AI in local government? Our new report draws on public dialogue with Cambridgeshire residents. The conversation is changing. The question is no longer whether to use AI, but where it can make a real difference. ➡️ www.ai.cam.ac.uk/reports/publ...

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Waiting with bated breath to see the actual responsibilities of both Ian Murray and Kanishka Narayan. I guess there could still be junior ministerial appointments to come? www.gov.uk/government/m... www.gov.uk/government/m...

Minister of State - GOV.UK

gov.uk

Rachel Coldicutt@rachelcoldicutt.bsky.social · 2w ago

So. is Ian Murray the only "digital" minister in DDCMS? www.gov.uk/government/n... because that seems like quite a big brief for someone with no tech experience till Feb this year and makes zero sense for online harms and digital govt to sit in the same brief

Opportunity alert! In partnership with @rooseveltinstitute.org, we’re excited to launch the Good Life Residents Program on AI, for emerging scholars & practitioners examining how public policy can shape investment in generative AI. Learn more & apply by Aug 12! rooseveltinstitute.org/careers/good...

Good Life Resident Program

The Good Life Residents Program is a six-month initiative focused on developing new leaders and elevating bold ideas centered around six economic policy priorities for the Roosevelt Institute, as part...

rooseveltinstitute.org

Now seeing evidence that the zero sense move (of GDS to DDCMS) is what's happening. Which makes zero sense. If you're going to hold back service transformation through a MOG change, the end result of that change has to be worth the disruption.

Jeni Tennison@jenitennison.com · 2w ago

I have to assume that GDS will be moving back to Cabinet Office (because the alternative move to DDCMS makes zero sense). I guess we'll know when we see the relevant junior ministerial appointments – who will have Digital Government in their remit and in which department?

I have to assume that GDS will be moving back to Cabinet Office (because the alternative move to DDCMS makes zero sense). I guess we'll know when we see the relevant junior ministerial appointments – who will have Digital Government in their remit and in which department?

🚨 6PM NEXT WEDS 29 JULY 🚨 - Charlie Browne (Hansard) and Michael Kibedi on ‘Beyond and Between Our Screens: how design ethnography is informing the evolution of Hansard’s technology’ ​- Katie Thorpe on “Churn!” - a board game about making good policy against the odds Join us! luma.com/5ux09nfv

TransformGov Talks: July 2026 · Luma

Charlie Browne, Managing Editor: Hansard, UK Parliament (House of Commons) and Michael Kibedi, User Researcher, UK Parliament (Digital Service), on ‘Beyond and…

luma.com

HISTORIC MOMENT Today at 14:40 Dr Mark Russell from KCL pressed the button to execute the first ever job on the new OpenSAFELY service. Until today, OpenSAFELY was COVID only. Now we are open to critical analyses that improve all patient care, on GP records, securely, at scale. PICS! THREAD!

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