I really enjoyed this history of queuing, particularly the bit where they got rid of loads of queues and didn't have anything for people to do when they weren't queuing... an illusion of freedom!
New JHM! The July 2026 issue includes an article by a student I taught for whom this was her grade 11 independent research project: scholarship.claremont.edu/jhm/vol16/is... She explored an area of #mathematics called "queueing theory" and wrote all about it in the context of Disney! #iTeachMath ♾️