"Assumptions are the termites of relationships." — Henry Winkler Most team friction isn't a people problem. It's a contracting problem. New on psychsafety.com by @jadegarratt.bsky.social psychsafety.com/contracting-...

Psychological Safety: Workplace Training, Online Workshops and Consultancy​

Our team of experts around the world will help you make psychological safety real. We are psychological safety. Training Online Workshops Resources Organisational Safety and Performance Psychological ...

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Carl Rogers argued creativity can’t be forced—it must be invited through psychological safety: unconditional worth, no judgement, and true empathy. #PsychSafety #Creativity psychsafety.com/psychologica...

Gorgeous weekend camping to charge the batteries for the week ahead 🙌 This book is brilliant btw - when I get a look in!

Eye contact and advice giving. A few observations for #AutisticPrideDay that I'm sure people will have very strong opinions about. www.linkedin.com/pulse/eye-co...

Eye contact and active listening

If you’re providing support to someone in need of help, how do you show you care and are paying attention? Direct eye contact. That’s the key message charities, coaches, counsellors and a variety of ‘...

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"Learning is relational and cultural, not just transactional." This week @jadegarratt.bsky.social describes how we believe true learning is relational, cultural, and anchored in psychological safety. psychsafety.com/learning-at-...

Learning at Psych Safety

How We Think About Learning at Psych Safety At Psych Safety, we care deeply about how learning happens. Not just what people take away from a session, but how it feels to be there – what kind of space...

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“It’s not perfect – but at least it starts a conversation.” I used to buy that. But I’m disillusioned by how often it justifies tools we know are flawed (MBTI and dead-end engagement surveys, I’m looking at you). What if, instead of bending around bad tools, we asked better questions?

We believe that witnessing brings protection. The more eyes on this mission, the safer they are. By tuning in, you're not just watching—you’re standing in solidarity.

Psychological safety sounds great until… – People tell you what they really think – They have better ideas than you – Problems come to light – You realise your workplace wasn’t as inclusive as you thought Worth it? Absolutely. Just don’t say I didn’t warn you. 😏 #psychologicalsafety

*Why* do you foster psychological safety? Answer this one-question survey and help us gather insights in our weekly Research Pulse, and be in with a chance to win a goody bag of stickers! form.typeform.com/to/j5pwlNpU

"It’s not the rupture that defines a relationship, but how we repair it." This week @jadegarratt.bsky.social explores how psychological safety isn't linear, and in fact, the process of repair and rebuilding can help make our relationships stronger than before. psychsafety.com/rebuilding-p...

Rebuilding Psychological Safety When It's Broken

By Jade Garratt Which of these do you think might damage psychological safety in a team? The answer, of course, is that all of them can. Sometimes it’s individual behaviours that cause harm to the psy...

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I’m running 107km this month with @tomgeraghty.bsky.social for #StrideForPalestinians. It hurts, but nothing like what families in Gaza are facing. Please donate if you can: medicalaidforpalestinians.enthuse.com/pf/jade-garr... Thank you ❤️🍉

This week in #psychologicalsafety, we have a deeper dive from @jadegarratt.bsky.social on a classic concept: Transactional Analysis. “TA values and aims for clarity and honesty in both what we say and how we say it.” psychsafety.com/transactiona...

Transactional Analysis

By Jade Garratt Have you ever found yourself reacting to something a colleague said as if you were a child being told off by their parents, even though you’re both adults and peers? Or ever said somet...

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Ah the joy of waiting for a flight after spending much of the day talking about aviation disasters 😅✈️

How safe people feel when sharing feedback or co-creating solutions is pivotal to the success of any participatory process. We generally only engage to the degree that we feel safe to.

Solidarity from Glasgow ❤️🏳️‍⚧️

“Family may offer a space where, to use Carl Roger’s original reference to psychological safety in 1954, we feel that we possess ‘unconditional worth’.” This week in #psychologicalsafety by @jadegarratt.bsky.social psychsafety.com/psychologica...

Psychological Safety in Our Personal Lives

by Jade Garratt At Psych Safety, our focus has always been on psychological safety in the workplace – helping teams and organisations become more inclusive, equitable, and high-performing through psyc...

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I’m beginning to think that the people who claimed to care deeply about academic liberty & freedom of speech on college campuses may not have been entirely honest.

I appreciate UK schools, FE colleges and universities are on Easter break currently, but if you have supervisory or pastoral responsibility for Trans, non-binary or other LGBQ+ students and are concerned about their welfare after today's ruling, a brief check-in message may be reassuring for them.

The pre-holiday inbox panic is real. Somehow I still believe I can reply to everything, tie up every loose end, and reach the mythical inbox zero before a long weekend. Reminder to self (and anyone else who needs to hear this today): Rest doesn’t have to wait for your emails to be sorted 😅

What if psychological safety starts when things get uncomfortable? Often the real learning begins when we hear something we’d rather not. As Lars Axelsson said: “A problem that stays with whoever discovers it, is a problem that remains unknown.” How can we stay curious, even when it’s hard?

The “I’m ok, you’re ok” model reminds us that, even in disagreement, we can stay grounded in respect. Too often, when challenged, we: ⬇️ Push the other person down(“They’re wrong”), or ⬇️ Push ourselves down (“I’ve messed up”). Neither helps. "I'm ok, you're ok," can keep us steady in discomfort.

"There’s a risk with organisations that we trim them so much to the bone, making them so ruthlessly efficient and lean, and so highly tuned to our current economic and consumer state that we’re vulnerable to a catastrophic failure that we simply didn’t see coming." psychsafety.com/efficiency-v...

Efficiency versus Resilience

Efficiency vs Resilience By Tom Geraghty Standardisation is often used as a way to increase organisational efficiency and scalability. Through reducing variation, we can standardise our tools, trainin...

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"Too often, we treat feedback as factual reporting, but even when we're trying to be as 'honest' as possible, the feedback we choose to give will always be filtered through our personal lenses." @jadegarratt.bsky.social psychsafety.com/all-feedback...

All Feedback Is Subjective

All Feedback Is Subjective By Jade Garratt All Feedback Is Subjective  … And Why That Matters for Psychological Safety “No person in the world is so privileged as to have access to a ‘ground truth’ ag...

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Just did some online training that had all the energy of a GDPR mandatory refresher 🤪 Who’s doing something more interesting in the online asynchronous learning space?

Sunday feel good post 🥰

"No one thinks they’re a micromanager." @jadegarratt.bsky.social's piece this week highlights why micromanagement damages trust and psychological safety, stifles innovation, and creates anxiety, ultimately limiting what teams can achieve. Read the full article here: psychsafety.com/micromanagem...

Micromanagement

Psychological Safety and Micromanagement By Jade Garratt Those who have followed our work at Psych Safety for a while will know that we believe exploring not just what to do – the behaviours and pract...

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"Participation doesn’t always guarantee engagement, which is about how deeply individuals feel invested in and connected to the process." This week's newsletter is by @jadegarratt.bsky.social psychsafety.com/spectra-of-p...

Spectra of Participation

Spectra of Participation by Jade Garratt Engagement and participation are terms we often throw around to mean “getting people’s take on issues that affect them.” But not all participation is created e...

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I honestly didn’t think having a child would change me or my life that much. 2.5 years on, nothing is the same. I am humbled 😅😂

Having a bit of chill time this week - I want some good non-fiction (I’ve already got a ton of fiction lined up!) to read on my kindle that’s inspiring, not “should have been an article but they stretched it to a book”. Suggestions please? 🙏🏼 📚

Some fun stuff on team structure and power dynamics in this issue 👇🏻 mailchi.mp/af4f69587888... Including work from @producttalk.bsky.social, @jadegarratt.bsky.social, @rory.zeroblockers.com, @brwngrldev.bsky.social, @tastapod.com, Cansu Kavili-Örnek, Anna Ciula, @aleixmorgadas.dev, & others

Quiet Stories #186

The Impact of Working in a Product Trio, Reducing Power Gradients, Growth Strategies for Senior Leaders, & more!

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