www.bbc.co.uk/news/article... Ranked worst, but 77% of surveyed people were satisfied? I’m sorry, but who did they survey exactly? Surely, not anyone who commutes with @crosscountryuk.bsky.social. I can tell you first hand that they are epitome of human misery. 🤡
Birmingham-based CrossCountry ranked Britain's worst train operator
Transport Focus asks it to reduce delays and provide better information during disruption.
bbc.co.uk