This isn't meant as a criticism of the guy himself (who I'm sure does his best to cover his brief). I feel a lot of Gell-Mann amnesia with tech journalism these days: I'm sure it's hard to do well but most outlets miss the mark. It's partly to blame for the public's broad tech illiteracy I think.
genuinely baffling - would be like having a middle east correspondent who had never heard of Baghdad, or a football correspondent who'd never heard of Aston Villa