Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. Metadata collection is mandatory for Free, Standard, & Premium tiers and cannot be opted out
Atlassian Enables Default Data Collection to Train AI
Atlassian will begin collecting customer metadata and in-app content from **Jira**, **Confluence**, and other cloud products by default on **August 17, 2026**, to train its AI offerings including `Rovo` and `Rovo Dev`. The change affects roughly **300,000** customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. Enterprise customers can opt out of metadata and in-app collection by default. Collected data will be retained up to **seven years**, with in-app data removed within 30 days after deletion or opt-out and models retrained within 90 days. Customers using customer-managed keys, Atlassian Government Cloud, Isolated Cloud, or with HIPAA requirements are excluded from collection.
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