This year, our theme is Democratising Design. With democratic principles under threat, there is no better time to reflect on how those principles apply to design itself. Whether in our process, in how services operate, or in how we apply design to policy making and democracy itself.

Work in service design or digital government? We’re speaking at @sdingov.bsky.social: Virtual on 11 March 👩‍💻 Sessions on prototyping fidelity + visualising complex service landscapes with Caitlin Roach, Meha Hindocha and Katie Dickerson. Programme: virtual.sdingov.net/programme-2026

We're looking for speakers to join us at SDinGov 2026. If you have something you want to share with our community, this is your chance. If you'd like to speak at this year's event, submit your proposal before 17:00, Monday, 9 March 2026. sdingov.net/call-sessions

SDinGov: Virtual returns on 11 March 2026 with a full day of talks, discussions, case studies and workshops, online. Multiple tracks. Global access. One unmissable day. You can explore the full programme and start planning your personal conference agenda today. virtual.sdingov.net/programme-2026

You know when people come out the woodwork and get behind something you’re running? For my After Section 28 conference, the team who run @agilecambridge.bsky.social @sdingov.bsky.social @uxscotland.bsky.social got behind us and became a sponsor A massive thank you!

#weeknotes for 2025 week 39 www.cattell.com/week-notes/2... /cc @lisaallen.bsky.social, @jukes.ie, @odcamp.uk, @paulineroche.bsky.social, @mikerose.co.uk, @owenboswarva.bsky.social, @openbanking.bsky.social, @sdingov.bsky.social, @adhdpathfinding.org.uk, @ukgovcamp.com and @janethughes.bsky.social

James Arthur Cattell - 2025 week 39

Notes on week 39 of 2025: also known as week notes, cover 22 to 26 September 2025, started 26 September 2025, published 27 September 2025. New project 🥳 Last week I finished up 3 fab months with Tran...

cattell.com

Full house at @sdingov.bsky.social for @cjforms.bsky.social's talk on, "Garbage in, garbage out? Measuring error rates and data quality to get ready for AI" govservicedesign.net/programme/ga... #design #ai #data #SDinGov

I think that went well 💕 @sdingov.bsky.social

Thanks everyone who came to listen to our talk about "Share & Reuse by Design" at @sdingov.bsky.social ! It's great to start conversations with people from other departments who are as dedicated to normalising and enabling reuse as we are. <3 @robjmccarthy.bsky.social #sdingov

Enjoying the thought-provoking final @sdingov.bsky.social keynote - Steph Wright on AI in public services: Responsibility, realism, and public good. “The majority of AI discourse today is framed through the lens of inevitability - but at this point not involving AI is still a choice.”

“AI isn’t taking your job, the people making the decisions are” “Responsibility must be shared, not outsourced” “Being able to ignore the doom and gloom is a privileged position” “Be hopeful AND cynical” Necessary truth bombs from @elmosmoe.bsky.social at @sdingov.bsky.social #sdingov

I was so stoked to finally run something with @claragt.bsky.social . We’ve been looking to work together for ages and I finally got the chance today @sdingov.bsky.social It was such a deliberate, thoughtful and intentional crowd as well. A true pleasure all round!

Clara Greo@claragt.bsky.social · 12mo ago

I had a wonderful time delivering a workshop on Ending gracefully at #sdingov with @imhuyorks.bsky.social this morning. The room was gentle, reflective and intentional. Thank you to everyone who joined us and to Imran for showing me a different mode to facilitate in.

Heading to this year's @sdingov.bsky.social conference? Be sure to check out Harry’s session on 18th September. He'll be sharing prototypes and diving deeper into what modern digital government could look like in practice tr.ee/JWRE3W

Want to help throw a party for the SDinGov community? We still have an opportunity to sponsor our evening social event. With our ‘Community’ package, you can help us create an unforgettable event. We’d love to work with you to create the perfect evening! Get in touch: info@govservicedesign.net

There's just one month to go until SDinGov! We can't wait to get together with our community in the beautiful city of Edinburgh. If you're joining us and need some help planning your trip, you can check out our location page: sdingov.net/location

Meet our keynote, Rachael Dietkus. @rdietkus.bsky.social‬ is an internationally recognised leader in trauma-informed design, civic tech ethics, and public interest service design, with 25 years experience in public service and policy advocacy. Find out more: sdingov.net/keynotes/rachael-dietkus

@sdingov.bsky.social Looking forward to speaking at SDinGov on Wednesday 17/9. I was originally stated as Lloyds Banking Group where I spent the last five years in fraud prevention service design. Now with my own company (Ingenious Growth) but still talking on Freaky Thinking in SD. Join me...

SDinGov has a few sponsor opportunities left! Get in touch with us today to explore how your business can get involved and meet our friendly audience of 400 service designers. info@govservicedesign.net

If you'd benefit from joining us at SDinGov but would not ordinarily be able to, we have a limited number of opportunity tickets to help you take part. Get in touch with us if you'd like to apply for one of our opportunity tickets at info@govservicedesign.net

10 tickets left for SDinGov! We now only have 10 of our 'relay' tickets available. These are the last chances to join us for all three days this 17-19 September.

While our standard tickets have sold out, there are still ways to join us! Get a Friday ticket and join us for a day packed with sessions, including talks, case studies, discussions and workshops. Check out the Friday programme here: sdingov.net/friday-progr...

The @sdingov.bsky.social 2025 programme is live. I'm talking about the NHS App with @mikegallagher.bsky.social on Thursday afternoon. sdingov.net/programme-2025

Programme 2025

sdingov.net

Proposal accepted! LinkedIn post turned into a workshop format for @sdingov.bsky.social: “How to exit our #serviceDesign Groundhog Day experience?” @karakane-kk.bsky.social & I will run a workshop on making end-to-end service design finally happen. We hope to see you there: Edinburgh, 17-19 Sep

Join the programme for our 12th edition of SDinGov 2025 in Edinburgh! We need your service design insights to inspire and educate the community. Submit your session before 09:00 AM (BST) Monday 31 March sdingov.net/call-sessions

Governments often focus more on keeping 'fraudsters' out of services than they do on ensuring everyone who is eligible can get access. It's why we have huge security/ identity teams, but small accessibility teams Enjoyed talking about this and other trust things at @sdingov.bsky.social virtual 🙂

Happy to be part of the SDinGov event team again for the third year 💜 and to be joining very interesting sessions in topics like decolonising service design, trauma-informed design and deliberative methods in policy design 👀📝 #SDinGovVirtual

SDinGov@sdingov.bsky.social · last yr.

SDinGov: Virtual is today! We're already in the swing of things and happy to have you all with us. If you'd like to share your reflections and takeaways from today please use the #SDinGovVirtual hashtag.

SDinGov: Virtual is today! We're already in the swing of things and happy to have you all with us. If you'd like to share your reflections and takeaways from today please use the #SDinGovVirtual hashtag.

We're counting down the days to SDinGov: Virtual! Join us for a full day of learning and explore the latest in service design and civic technologies Prices rise at midnight, so secure your ticket now for just £199. virtual.sdingov.net/tickets?utm_...

Get CPD credits at SDinGov: Virtual 📣 We have a full-day programme packed with opportunities to learn, and if you'd like to track that learning and show it off to future employers, we are now CPD accredited! You'll collect credits at each session, and we'll send you a certificate - easy!

We're in London this June for a one-day edition of SDinGov. SDinGov: Replay will bring some of the most popular sessions from past editions of SDinGov to 15 Hatfields, London. Super Duper Early Bird tickets are available now! replay.sdingov.net?utm_source=s...