Oliver Quinlan

@oliverquinlan.bsky.social

💼 User Research @GDSTeam 🕸 http://oliverquinlan.com 🗞 http://oliverquinlan.substack.com 🐘 https://mastodon.social/@oliverquinlan

Gentle recommendation to have a hobby that you can 1) do on your own time 2) are not doing for livelihood or career 3) can grow your skill in over time, and 4) can focus on for chunks of time where you can tune other things out. I spent a couple hours last night developing film and it was excellent

You have to soak in the data & struggle with it — the part that has the most ambiguity, which is uncomfortable! But the discomfort is a necessary signal toward finding your way to insight & clarity. I think many practitioners (&/or bosses) assume the discomfort is bad, so avoiding it must be good.

So I was a guest at a meetup last week. One of the participants used an AI notes and summary tool. The thing that struck me when looking at the summary afterwards is that what got talked about most was actually the least important part of the conversation, but the tool had no way of knowing that.

Sobering finding from Centre for London commissioned polling, contradicting the image too many have that London's streets are paved with gold. 1 in 7 Londoners could not cope with an unexpected £20 bill, rising to 1 in 4 if they're hit with an unplanned £50 cost. #LDNConf24

Chart showing poor financial resilience among a high proportion of Londoners - key stats in main post.

Polling and opinion surveys contribute to harm year round, not just at election time. In large part because running surveys is a lucrative business that crowds out actually understanding people's lived experience. The reporting on surveys as bad as bad science journalism.

Most survey results reported as facts about the world are not in fact facts about the world. I trust what comes out of Pew, but that's about it. Anything out of an industry group or a study funded by a specific company, nah. I mean, unless it supports my priors.

If you have a shy young person in your life who is not a massive joiner-inner can I recommend getting into Warhammer? If you're not a team sports person or don't thrill to putting on a show, there's not much out there for kids these days and few positive male role models

So much of modern childhood - from doing PowerPoint presentations from KS1 to being expected to be a high achiever in group contexts - assumes everyone is an extrovert, but there are all sorts of people with all kinds of skills out there and they all need some space to thrive